Multi-Award Winner
As a licensed Real Estate Agent, Jenny began her real estate career in Century 21 Killara in 1995 and quickly established an impressive reputation for outstanding performance in property management services.
Her training in Performing Arts cultivated her positive and friendly personality. Her background has also instilled in her the merits of working hard. As a natural self-starter and high achiever with excellent time management skills, Jenny consistently juggles competing demands flawlessly and resolves problems efficiently. These remarkable qualities coupled with over 20 years' experience in the real estate industry allows Jenny to invariably provide professional and personalised services of superior standards to her clients.
Finally, Jenny is an eloquent communicator who is proficient in an impressive five major Chinese dialects, including Cantonese and Mandarin. This enables her to converse effortlessly with numerous prospective overseas clients in their native tongue – a real edge in any negotiation and deal finalisation. It also facilitates her ease of networking with a wide spectrum of people. Most of Jenny's clientele are repeat businesses and referrals from local and overseas clients.
Jenny is passionate about her real estate career and always loves to work with different people. She is eager to assist her clients through every stage of their property dream and to help them achieve their goals using her invaluable professional skills and abundant resources. Her passion, honesty and professionalism have brought many record results.
If you are looking for a professional and experienced sales or property management team, please contact Jenny for a complimentary, obligation-free sales market or rental appraisal.
Multiple Diamond, Platinum and Gold awards winner.
Platinum Award - 2nd Quarter 2022
Platinum Award - 1st Quarter 2022
Centurion Producer – Annual 2021 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Platinum Award - 4th Quarter 2021
Platinum Award - 3rd Quarter 2021
Platinum Award - 2nd Quarter 2021
Platinum Award - 1st Quarter 2021
Centurion Producer – Annual 2020 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Platinum Award - 4th Quarter 2020
Platinum Award - 3rd Quarter 2020
Platinum Award - 1st Quarter 2020
Centurion Producer – Annual 2019 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Life Master – Annual 2019 (Awarded to existing Centurions who have achieved five years of Centurion status.)
Platinum Award – 1st Quarter 2019
Platinum Award – 2nd Quarter 2019
Platinum Award – 3rd Quarter 2019
Centurion Producer – Annual 2018 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Platinum Award – Annual 2018
Centurion Producer – Annual 2017 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Centurion Producer – Annual 2016 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Centurion Producer – Annual 2015 (The most prestigious sales award available to high individual achievers based on minimum settled transactions.)
Multilingual
English
Mandarin Chinese
Cantonese
5 major Chinese dialects including Shanghainese, Hokkien
Testimonials
Jenny Zhang has extraordinary knowledge of Killara, well networked, and was very professional providing advice and support. She carefully detailed what media the marketing campaign should cover to enable us to achieve the best outcome. I strongly recommend her to anyone looking for an agent who will go Over And Above. I do believe she could not have done more. She can be relied upon to go the extra mile!
3 Nyora St, Killara (vendor)
31/10/22
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Our family have just bought our 1st home from Century 21 West Pacific Killara Jenny Zhang. She was always professional and polite to us from open home, plus a few times private views till the settlement. As a new immigrant family to Sydney, Jenny Zhang knew exactly what to do at every step of the process and gave us guidance along the way. Excellent service!
48/10 Drovers Way, Lindfield (buyer)
31/10/22
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Jenny is a very friendly, trustworthy ethical and efficient Real Estate Agent. Her negotiation skill is excellent, I am very happy with the sale price. I highly recommend her to anyone who want to sell their properties at premium price.
48/10 Drovers Way, Lindfield (vendor)
12/10/22
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Excellent service! Jenny knew exactly what to do at every step of the process and gave us guidance along the way from Auction date till the settlement date.
3 Nyora St, Killara (buyer)
26/9/22
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Jenny is a very friendly, trustworthy and efficient Real Estate Agent. Her negotiation skill is excellent, I am very happy with the sale price. I highly recommend her to anyone who want to sell their properties at premium price.
21/26-30 Marian St, Killara (vendor)
26/9/22
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We highly recommend Jenny. Her strategic insight into our sale process helped us achieve a great result. Her extensive experience in the North Shore market makes her resilient to market conditions at the right time.
139/1-15 Fontenoy Rd, MQ (vendor)
16/9/22
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Jenny and her amazing team have just sold our property with a wonderful price. She gave us so much great professional advices. Those tips were the keys to our successful result. We just want to say: “Thank you so much Jenny, you are the best!"
11 Womerah St, Turramurra (vendor)
29/8/22
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Very happy with Century 21's service as a property buyer
722/21-37 Waitara Ave, Waitara (buyer)
7/7/22
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Selling a property is more than just finding a buyer.
The preparation before listing is ultra important.
Jenny and Jeff 's professional manner, local knowledge , up to date market information honest opinion and their help and advice in the whole sale process , achieved a great result.
Thank you Jenny and Jeff for a great Job
96 Koola Ave, East Killara (vendor)
28/5/22
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We'd love to thank Jenny and her team find us a home. As a growing family, we urge to move to a bigger place, however it was not easy to find one, It took us more than half year..before we find this house. At the beginning Jenny is very switch on to provide us all the info we need and make the proccedure as less stressful as possible. After auction, Jenny show her helpful and kind charactor, she works between the vendor and the buyer to give both party best convenience, which we sincerely thank her for her diligent work. I believe Jenny's team has her connection and reputation well built along northshoreline not only for her high profession but also her reliable and resilence working attitude. Thank you Jenny and the team:):):)
96 Koola Ave, East Killara (buyer)
27/5/22
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Jenny Zhang from Century 21 West Pacific helped us sell our apartment in early 2022. Jenny is most experienced, helpful and very friendly. She can speak 3 languages (English, Cantonese and Mandarin) which is very helpful to communicate with different kind of potential buyers. Not only she gave us lots of good ideas how to tidy up and present our property nicely, she also helped us find the right trades people including cleaners and interior designers to help us get the best result for presentation. We sold our property in auction with good result. Thank you Jenny for your hard work and professional manner handling the sale of our property.
B401/1-9 Buckingham Rd, Killara (vendor)
5/4/22
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Recently I purchased my first home via Century 21 West Pacific and it was great experience. Well managed auction process and both parties were happy. Zenny, I do appreciate for your support and keep contact me for my future properties. Thank you and stay safe .
139/1-15 Fontenoy Rd, Macquarie Park (buyer)
6/3/22
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I purchased my new home through Jenny recently. I am hugely grateful to her for helping me. Jenny was accommodating and responsive to all my requests. She made the process seamless. I thank Jenny for making the whole experience a very positive one.
48/10 Drovers Way, Lindfield (buyer)
7/2/22
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Jenny is an extremely professional and dedicated agent who has an outstanding understanding of the market. She is an excellent communicator with great attention to detail. She went above and beyond in every step of the way to get us a great result. We couldn't have found better agent!
67/10 Drovers Way, Lindfield (vendor)
28/1/22
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Choosing an agent to sell your most valuable asset is a big decision. From the moment we decided to go forward with Jenny and her team we felt we were in very capable hands. Jenny was professional and diligent and displayed integrity throughout the entire process.
48/10 Drovers Way, Lindfield (vendor)
28/1/22
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It is an amazing journey working with Jenny. I truly appreciate her professionalism, enthusiasm and customer-centric mindset. The whole process from the first open to auction day was seamless. Jenny was always available and there was always open and transparent communication including detailed reports on buyers and their feedback & interest in our property. We would not hesitate to recommend Jenny Zhang to anyone going to sell their home.
10/6 Shinfield Ave, St Ives (vendor)
6/12/21
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专业的服务,很开心能在你们团队服务下成交房产。 谢谢!
B208/3-7 Lorne Ave, Killara (vendor)
6/12/21
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I highly recommend Jenny as an agent, she is extremely helpful and accommodating to any purchaser. She goes out of her way to ensure clients are looked after and communicated with thoroughly.
Nick Anderson
22/11/21
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We want to thank Jenny for her high enthusiasm, rich experience and superb professionalism. Jenny has put her extensive knowledge of the local area and excellent negotiation skills to achieve the best possible outcome for me and even far surpassed my expectation. We are very happy with her successful market campaign. We would highly recommend Jenny to anyone.
608/9 Pymble Ave, Pymble (vendor)
9/11/21
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Thanks to Jenny Jeff and the team.All of you are extremely professional,and made the whole experience a pleasure.
Chris
133 Springdale Rd, East Killara (buyer)
27/10/21
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Jenny marketed the investment unit I purchased 10 years ago. Since then, the team at C21WP has managed the tenancy in an efficient and professional manner. Beau and the property management team respond quickly to all communications and manage day to day issues with minimum fuss. Recently Jenny completed the sale of my unit in the midst of a Covid lockdown and its complications. I received good advice on how to prepare the unit for marketing and the effort invested by sales team to achieved the best outcome was obvious. Great team to work with.
Alex
23/6-8 Culworth Ave, Killara (vendor)
21/10/21
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My association with Jenny, Jeff and their team started 4 years ago when they sold my parent’s property and I realised how much effort their team puts into organising a sale. When we decided to sell our house earlier this year, from my past experience I was sure that Jenny and her team will be our selling agents. I found them to have an excellent insight into the property market. All aspects of the campaign were handled efficiently and to a high level of professionalism. They organised a great marketing promotional video and brochures together with immaculate presentation of our home. Jenny was open and honest about the sale process, was full of energy and was always approachable. Their feedbacks after the open homes and at other times were very clear and helpful and we felt confident that they had our best interests in mind. They made us feel comfortable throughout the sale process and we have been very happy with the result. I highly recommend Jenny and her team to anyone who is selling their property.
Amrit Singh
133 Springdale Rd, East Killara (vendor)
26/8/21
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Jeff and Jenny has been very helpful with our recent purchase where we initially had a issue with the vendor’s solicitor where we thought we couldn’t settle but with their help it settled smoothly on the day. They also helped us by allowing access to the property multiple times to do quotes and pest control. Can’t recommend a team more highly, especially Jeff!
Yan Zhou
25 Cecil St, Gordon (buyer)
19/8/21
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We bought and listed our property for rental at start of COVIC, Jenny did a great job along the entire process giving us good advice along the way to make timely decisions. Everything was handled with great proficiency, overall we are very happy to work with Jenny and her team.
Yusuf Cakan
39 Allambie Ave, East Lindfield (buyer)
8/8/21
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Jenny is very nice and professional agent.
89 Wellington Rd, East Lindfield (vendor)
18/5/21
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I would like to thank Jenny and Kee. They are really nice, helpful and professional throughout the whole purchase process! They have excellent experience and knowledge of the Sydney property market, especially North Shore. I would highly recommend Jenny, Kee and Century 21 West Pacific Killara team!
17/17-25 Boundary St, Roseville (buyer)
4/5/21
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Thanks to Jenny and Jeff for all your help throughout the purchase. You've always been responsive and speedy in getting us access to the property throughout due diligence and valuation. We are very happy we could get our Saturdays back at last! Wish you a fruitful 2021 ahead! =)
Christy Zhou
39 Allambie Ave, East Lindfield (buyer)
3/5/21
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Thanks for all the help to buy the property Jenny, Jeff and especially Alice. Alice helped me intensely to purchase a suitable property for me and even after the settlement she gave me a lot of advice. most importantly Alice is very responsive and likes to share her knowledge. Again, thank Century 21. I hope you will continue to do well in the future.
Suchan Hwang
2/7-11 Bayard St, Mortlake (buyer)
28/4/21
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Jenny and her Team Beau ( Property Manager ) very helpful and professional when helping us sell and manage our investment home . I would recommend her and Beau to anyone wanting great service.
John Shao & Helen Wang
31/1-3 Eulbertie Ave, Warrawee (vendor)
15/3/21
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Very professional and friendly service, highly recommended!
Tim Liu
3 Laing Ave, Killara (buyer)
27/1/21
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I would like to thank Jenny, Jeff and the entire Century 21 team for making my recent house sale such an enjoyable and stress-free experience. Their experience, determination and professionalism throughout the entire process made it a lot easier and relaxing than I ever could imagine. Such a great pleasure of working with them and the good team. I highly recommend Jenny, Jeff and her team and again Thanks to Jenny and Jeff for achieving such an outstanding result and thanks for helping us opening a new chapter of life.
Laura Ling
3 Laing Ave, Killara (vendor)
25/1/21
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From day one, Jenny kept us in the loop at all time and ensured a smooth purchasing experience. We are delighted with her professionalism and definitely have no hesitation in recommending her to family and friends.
Juanjuan Wu
12 Savoy Ave, Killara (buyer)
18/01/2021
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Good morning Jenny and Jeff.
Trust you have had a great and relaxing weekend.
I’d like to express myself and Helena’s best thanks for both of you and your team on achieving Saturday’s successful auction outcome.
It has been a very exciting and enjoyable journey to get here with all of your hard work, experiences, resilience and determination. I believe those valuable, rare spirit and efforts will continue to bring the great success of your business and personal career objective.
Have a good day.
Regards,
Laura
3 Laing Ave, Killara (vendor)
14/12/2020
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Jenny and Jeff have an excellent knowledge of the market and local area and with a large client data base they were able to secure a sale with good result.
They are efficient and very professional in the sale process and I can highly recommend Century 21 West Pacific to any prospective client looking for a reliable agency.
Jeanette Wu
2803/37 Victor St, Chatswood (vendor)
10/12/2020
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Jenny and her team were our property managers in Killara for five years. During that time they dealt with everything with total professionalism and we had every confidence that our property was being looked after. When we decided to sell we had no hesitation in asking Jenny and the team to do this for us. In only a three week turnaround they had the unit styled, marketed and sold! We cannot thank you all enough. Jenny, Jeff, Beau and Phill make a great team. If you're looking for a company that cares, Century 21 Killara is the place to go to.
Alex and Steve Kinsey
4/578 Pacific Hwy, Killara (vendor)
14/11/2020
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Our experience with Jenny & Jeff has been very positive. Their professionalism and experience was evident in the way the secured the buyer. They consistently updated us with reports and kept us fully informed throughout the selling process. Their property management team has also been excellent in managing our other properties so we will continue to return to Jenny and the team in the future. We would recommend Century 21 West Pacific to anyone seeking reliable real estate services.
Steve
Lindfield House (vendor) review from realestate.com.au
12/11/2020
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Excellent
Lindfield House (buyer) review from realestate.com.au
29/10/2020
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Jenny is the most professional real estate agent I have met. She is very energetic and hard working. She is successfully sold our property in a short time. I am very grateful for Jenny's help and she is pleasant to work with. I have no hesitation to recommend Jenny to anyone who want to choose an outstanding agent.
John
8 Bligh St, Killara
06/08/2020
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I am a developer and seen a lot of agents before, but Jenny is the best I ever seen.
John
210/1-7 Bruce Ave, Killara (vendor)
12/2/2020
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Jenny with her professionalism brought us the great experience. There were some hiccups but with her help we finally nailed it. Thanks:)
Mandy
210/1-7 Bruce Ave, Killara (purchaser)
14/2/2020
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Thank you again Mr Ng and Jenny - it has been fantastic working together and I appreciate the great teamwork and guidance over the last 3 years.
Pls also extend my sincerest of thanks to Phil and team for being exceptional property managers.
I look forward to working together again!
Darrell
23/26-30 Marian St, Killara
20/3/2020
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Jenny was my Real Estate Agent on my recently purchased apartment. I found her services are reliable and clear. Whole process took a week. Quite satisfied with her services.
Belinda Whiteley
23/26-30 Marian St, Killara
27/2/2020
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Our biggest fear of selling was not knowing the little details that would enable us to get the result we wanted. But Jenny and Jeff took the time to walk us through all fine details and the communication throughout the week was second to none.
My little 2 year old is still talking about Jenny and Jeff.
I would highly recommend Jenny and her team. At least give them a call to meet and you will see them for yourself.
Thank you again both of you for your extraordinary work!
J+C
A002/1-7 Lorne Ave, Killara
5/2/2020
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Jenny and team were extremely responsive and helpful every step of the way with our property purchase. It was a busy time of year as well but we got the purchase through in a short settlement time.
Thank you team.
Brett
A002/1-7 Lorne Ave, Killara
13/1/2020
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Thank you. She is very good estate agents very responsible and respectful person I am so glad have you Thank you all you help
Lily Yu
134 Bradfield Rd, Lindfield
5/12/2019
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Jenny and Jeff are very good agents. They respond timely, trying their best to answer your questions and to provide you with advice and suggestions, which are valuable. They know the market and the area well. They are also very good at presenting the property in the prettiest way. I have been to several house inspections organised by Jenny and Jeff. All their brochures come up with the right information. It was assured that they were doing their utmost to bring both the vendor and the buyer to the best balanced point. Highly recommended!
Serene Cao
23/2A Bruce Ave, Killara
11/11/19
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Century 21 West Pacific and in particular Jenny and Jeff are brilliant at what they do. Excellent and professional service. Would definitely recommend this real estate agency!
Fan Chen & family
23/2A Bruce Ave, Killara
3/10/19
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Both Jenny and Jeff are very professional and know the area very well. They have managed to secure quite a good deal for us for our recent purchase. Would definitely recommend their service.
Derrick Yu
84 Koola Ave, Killara
16/10/19
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Jenny is an incredible expert in real estate and a skilled negotiator. She is great to work with, friendly, helpful and professional. She achieved great result selling at good price even in soft market within short listing time. Jenny attends to all questions and gets work done so quickly throughout the sale. Thank you to all members of Century 21 West Pacific. Keep up the good work.
Shirley Ng
906/2A Help St, Chatswood
4/08/19
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Jenny is a great real estate agent. She is very responsible and responds to request exceptionally well. She gives great advice and helped us find the favourite property. Even when we had problems she was able to manage it very well and found a solution. I was really gratified by it. 5 Star service!!!
Evelyn Chan
906/2A Help St, Chatswood
4/08/19
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We have just settled our new house. It's an excellent buying experience. Jenny is very professional and experienced agent. She helped both sides when difficulties occurred. Her team members are all very thoughtful, giving quick response to everything. We do appreciate Jenny's hard work and always helping young families to settle down. Definitely 5 star service!
Queena Li & Greyson Zhang
64 Barrie St, Killara
24/08/19
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Jenny and Jeff were very helpful and patient in the selling of our property. Very communicative and responsive, they are enthusiastic sellers.
William Han
64 Barrie St, Killara
29/07/19
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Jenny has been amazing in delivering real estate service and helpful, she's one of the few genuine people that really put customers first and it was lovely to work with her!
Michael Wang
3/29 Forbes St, Hornsby
7/08/19
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We want to say a big thank you to Jenny Zhang and her fantastic team at CENTURY 21 Killara Real estate, Jenny Zhang is always keeping us informed throughout the marketing process and she was great at enhancing communication between ourselves and the buyer, and making sure all went smoothly.
I couldn’t be more pleased with Jenny Zhang service and pleasant trust-inviting personality and heartily recommend her to anyone else wanting an honest, hard-working agent to market their property.
Vincent & Louise Zhang
1/14 Cottonwood Crescent, Macquarie Park
28/07/19
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Very good services and Jenny acted professionally throughout the whole process.
Sylvia Zhao & Chuan Fu
42 Fiddens Wharf Rd, Killara
27/07/19
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Jenny & Jeff were extremely professional, they handled the sale of our home efficiently, with care & with a responsible attitude, always taking into consideration our requests during the campaign from marketing to the open-homes. Thank you again.
Peter & Carol Zalloua
42 Fiddens Wharf Rd, Killara
23/07/19
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Great experiences throughout the buying process. Being accommodated for the requests and made it simple for buyer like me with very limited time available. Definitely recommend Jenny and Jeff.
Ricky Yip
10 Fairbairn Ave, East Killara
26/06/19
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I don't think I can thank Jenny and Jeff of Century 21 West Pacific enough for selling my house at 3 Whitney St, East Killara. Their dedication and professionalism cannot be surpassed, often working after hours and weekends to keep me updated with the progress. The even helped me in selling some of my old furniture. I would highly recommend them to anyone who wants to sell his/her property.
Lillian Lee
3 Whitney St, East Killara
02/05/19
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We made the decision to go with Jenny Zhang of West Pacific Century 21, as it was clear from our first meeting that she was professional, patient, thoughtful and had a great and deep understanding of the market. Not only that, she was so committed and she worked very hard even over the Christmas and New Year period to ensure that nothing was overlooked before launching our property for full marketing campaign. Throughout the sales and auction process, Jenny and her team were outstanding. Jenny was in constant communication with us, keeping us informed on potential buyers and preparing us for different scenarios. Jenny is a leading and well recognised agent in Killara! We would highly recommend Jenny Zhang and her team to anyone considering selling in the North Shore area.
Ting Yue (Kristin) Ma
1 Averill Place, Lindfield
25/04/19
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Jenny & Jeff were extremely professional. They handled the entire process and were very easy to deal with (even after the transaction took place). I would definitely do business with them again.
James Hayward
21/02/19
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To Jenny Zhang and Jeff Ng We take great pleasure in thanking you both sincerely for the excellent manner with which you both dealt with the sale recently of our apartment in Killara. We appreciate the diligence and courtesy during the whole process. Your knowledge of the demography and current market conditions helped us in arriving at a sensible decision. We were fully satisfied with the speedy conclusion of the sale prior to auction. We have no hesitation in recommending your services to anyone who is looking to sell, buy or rent their property. Thanking you sincerely for your great effort.
Nama and Jane Karunanithy
A007/3-7 Lorne Avenue Killara
13/02/19
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I have recently purchased a property from 21st Century West Pacific, Jenny and Jeff are very professional and helpful through the whole process. Jenny helped us to settle the house earlier, we appreciate her help.
Adam Lu
06/02/19
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I have recently purchased a property from 21st Century West Pacific, Jenny and Jeff are very professional and helpful through the whole process. Appreciated for the new property.
Autumn Wang
56 Beaumont Rd, Gordon
30/01/19
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Jenny Zhang and Jeff Ng handled the sale of our house with the utmost professionalism and dedication. They are both very skilled negotiators while at the same time very respectful and polite. They provided very sound advice on what was needed to prepare the property for sale and offered good recommendations for trades. Jenny and Jeff kept us fully informed throughout the campaign and were both always present at all our meetings as well as both attending every open house. We highly recommend Jenny and Jeff and would use them again.
Melinda Shaw
4 Vale St, Gordon
31/12/18
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Jenny and Jeff were very professional sales with a responsible attitude. They spent a lot of effort on marketing the property for me and they know how to find a balance between the buyers and the sellers. Thank you very much guys. Great work!
Li Huang
31/6 Culworth Ave, Killara
11/12/18
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We can not recommend Century 21 Killara highly enough. For over 3 years they handled the leasing of our property throughout two tenancies. Jenny and her team really worked hard in our interests by achieving a great rent in a tight market and for our tenants who had queries and issues dealt with fast and efficiently. Happy long term renters is what we wanted and Jenny achieved just that! We then decided to sell the apartment and this is really where Century 21 Killara excelled. The Sydney market is currently in decline and Jenny was open and honest about this. They worked tirelessly, provided detailed updates, modified the selling strategy throughout the campaign and staggered the advertising so as to maximise its value for the minimum cost. The staging company Jenny employed did an outstanding job too. At 8pm the night before the Auction they were there personally cleaning and vacuuming the apartment to really show the apartment at its best. Even the neighbours commented how pleasant the Agents were to deal with. Come Auction day the outcome way way exceeded our expectations - happy vendors, buyers and neighbours. Again, we have no hesitation in recommending Jenny and her Team for any property leasing, selling or buying and find it extraordinary that they have attracted some negative reviews. I am happy to be contacted via their office should you wish to speak to me directly. Thanks
Roland Griffin
4/684b Pacific Hwy, Killara
14/11/18
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Very professional team, great dealing with stressful situations. It was a pleasure working with them and would recommend to people around the area looking to buy, sell or rent property. Excellent communication skill and were always reachable. Thanks to Jenny and Jeff (and team at Century 21)!
Rachel Xuan
56 Beaumont Rd, Killara
14/11/18
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I would like to thank Jenny Zhang & Jeff Ng for the very professional manner in which they conducted the sale of our property at 16 Browns Rd, Gordon.
In this buyers’ market, selling a house at above market price is a difficult task. The preparation, the negotiation and the management of the sales is highly challenging. Jenny & Jeff have done an exceptional job meeting our needs and in giving us feedback throughout the entire sales process. We are very impressed with their expertise and dedication. In this weakening market which caused us considerable consternation, Jenny and Jeff are persistent and work tirelessly, pursuing every prospective purchaser and achieving a favourable result at the auction in a tough market.
Their passion and honesty is a credit to their profession. We have no hesitation in endorsing the quality of their service and would thoroughly recommend Century 21 West Pacific to any prospective vendor.
William & Heidi Ng
16 Browns Rd, Gordon
10/10/18
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This letter serves to express my complete satisfaction with the services provided by Century21 West Pacific, Jenny Zhang & Jeff Ng for the sale of the above property. Selling a property can be a stressful experience under the best of times but especially so in a weakening market when finance is difficult to obtain. This is when well skilled and experienced agents prove their worth. In my situation, a creative funding arrangement had to be devised to enable my transition into another property in a timely fashion. Jenny assisted greatly in both devising and executing the arrangement to both parties’ satisfaction.
In addition to regular weekly written reports detailing buyers’ feedbacks, Jenny and/or Jeff would meet up with us after almost every open house. They have excellent communication skills and their response to our requests for information and updates was always prompt and factual, keeping us fully informed.
Besides being highly professional in their approach, Jenny & Jeff provided a superior-level of customer service, and are hardworking and honest. I have no hesitation in recommending them to anyone looking for an accomplished agent to bring to fruition the sale of their most valuable asset.
Joan Wellings
6 Essex St, Killara
7/9/18
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I can’t say thank enough to Jenny and Jeff for helping me to sell our house. Selling property is hectic and stressful. Both my wife and me are really impressed by their diligent and professional work. Business is more than just money and should beyond a handshake. They sincerely worked on our behalf and we have no reservation to recommend their service to anyone.
Benson Lam
7 Harcourt St, Killara
19/7/18
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Thanks for the promote support.
I am really proud of working with Jenny,Jeff,you and whole team from Century 21. All the process before and during the purchase are so effective and efficient. That also indicates the professionalism and professional ethics of your company. Looking forward to cooperating more with your company. Thanks.
Best regards,
Harvey Zhu
13/6/18
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We would like to take this opportunity to thank Jenny Zhang & Jeff Ng for selling our home at 110 St Johns Ave, Gordon.
It is only through Jenny’s expertise and advice that the property can achieve a good price in a difficult market situation. I am very pleased with the excellent advice and service Jenny & Jeff rendered for the transaction. I write with respect and admiration for their high level of enthusiasm & professionalism.
Jenny looks after my property like her own both in renting and selling. She is dedicated, honest & hard working, always striving to achieve the best result for us.
We have no hesitation in endorsing the quality of their service and we would not hesitate in recommending Mr. Wu to anyone who is interested in selling their property.
Yours sincerely
Shao-Wei & Shao-Li Huang
1/7/18
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Re: Sale of 76 Albert Drive, West Killara
We would like to thank Jenny Zhang and Jeff Ng for their outstanding effort in the sale of the above property. (and their team)
Jenny & Jeff were thorough professional, knowledgeable and easy to work with. the photos taken of the property were fabulous, and marketing campaign expertly conducted generating huge interest attracting 110 groups to inspect the property in under 3 weeks. All this in what is widely regarded to be a weakening market with auction clearance rate of just 59.7% on our auction day. Yet our auction was lively and well-contested with 5 groups actively bidding and we are delighted with the outcome. Jenny & Jeff's market knowledge and professionalism made the sale experience straight-forward and stress free. They kept us updated constantly throughout the entire duration of the sale with regular verbal and written reports detailing everyone that had inspected with their feed backs/comments. Their positive disposition and cheerful optimism also helped calm my pre-auction nerves.
All in all, it is a wonderful experience to have an extremely hardworking team at the helm of the sale never letting up for once and pursuing every prospect vigorously - they were still showing the property on the evening before the auction!
We fully recommend Jenny Zhang and Jeff Ng to anyone looking for an honest and hardworking team that can be counted on to deliver an exceptional outcome.
Your sincerely
Peter Avis
7/5/18
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We would like to thank Jenny Zhang & Jeff Ng for selling our home at 14 Fairlight Ave, Killara.
From the start, Jenny proved to be a savvy, ethical and tenacious agent that worked tirelessly to achieve the best outcome for us and potential buyers.
Despite being Principal of her agency, she still found the time to attend photography appointments, all opens and evening meetings with us for progress updates. She was always quick to respond when contacted and her keen knowledge of the market and the area was invaluable. Her unrelenting effort is certainly the most important single factor that has made the deal successful.
We are very pleased with the excellent advice and service Jenny & Jeff rendered for the transaction. We write with respect and admiration for their high level of professionalism. Their keen sense of responsibility and full commitment to serve client to her best: qualifies which are not easy to find with other Agents.
We have no hesitation in endorsing the quality of their service and we would thoroughly recommend Century 21 West Pacific to any prospective vendor.
Yours sincerely
Andy & Ryoko Jusuf
1/5/18
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We can only speak highly of the services provided by Jenny Zhang and Jeff Ng of Century 21 West Pacific, they have been absolutely wonderful to work with.
We found them to be extremely professional, thorough, and approachable at all times and readily available with a quick response to any questions we had at any time of day.
Jenny and Jeff kept us fully informed thru the process and we had no problem putting complete trust in their expertise and advice. We are more than happy with the fast and successful sale of our property and sincerely thank them for their tireless efforts. We have no hesitation in recommending Jenny and Jeff to anyone who may be interested in requiring their services.
Michelle Coates & Rod Coates
8 Bligh St, Killara 9/2/18
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Dear Jenny & Jeff
Our family just want to send you a quick message, it was a pleasure to have your team as my real estate agent assisting our family purchasing our first home at 101 Koola Ave, Killara.
Jenny & Jeff are always patient, quick to respond and get the job done. Even after the settlement, they continued to help us to arrange tradesmen for renovation, follow up on how things going etc.
I would recommend Jenny & Jeff to my family and friends, they are the Greatest Agents.
Xiu Li Lin
25/2/18
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We would like to take this opportunity to thank Jenny Zhang and rest of the staff of Century 21 West Pacific for their professionalism and dedication in selling our property at 129 Springdale Road, Killara
Jenny & Jeff were phenomenal in being able to achieve an exceptional price for this sentimental asset of ours and we could not be happier. They kept us well-informed throughout the sale process and were always easily contactable. The outcome was fantastic both for us and Century 21 West Pacific. I understand this is a record price for a 3 bedroom house.
* Their hard work and dedication; usually arriving 15 minutes before scheduled opens and staying 15 minutes after.
• Initial price estimate and saleability was realistic and not inflated.
• Promotion and targeting of the marketing effort was excellent.
• The outstanding sale result was effected in a weak and difficult market.
• Thorough knowledge of the local area.
Their diligence and honesty would be a credit to their profession. We have no hesitation in endorsing the quality of their service and we would whole-heartedly recommend Century 21 West Pacific to any prospective vendor.
Sukhdeep Sing Aulakh
15/12/17
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Dear Jenny & your team
I would like to take this opportunity to thank yu for all your time, assistance, hard-working in marketing the sale of our first home at 40 Birchgrove Cres, Eastwood.
It was absolutely a pleasure to work with your great asset team! Whom are very efficient, knowledgeable and professionals.
I would definitely recommend Jenny & her team because I know that they can produce the results!
Arthur Wang
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We are based interstate and wanted to sell our property in Sydney. We had a real estate agent located in Sydney that was looking after our rental property but we did not have the confidence with them to sell the property. We felt that they no longer had our best interest at heart as they had our business and did not need to give any more customer service to our needs or wants. We never heard from them unless we phoned them and they never returned our calls!
Century 21 was recommended to us.
We spoke to Jenny Zhang from Century 21.
We could not believe the difference in the customer service. Not only did they take over our rental property but Jenny and her team from Century 21 then got the ball rolling for the sale of our property. They organised everything, from cleaning, decorating, advertising, legal requirements etc etc…We did not have to do a thing!
They kept us up to date with what was happening and they phoned us! Even with the time difference they worked all hours and on the weekends. Nothing was ever too much trouble and they stopped what they were doing to cover “our needs”. Their professionalism and politeness was a welcoming delight.
We did not ever believe that our property would sell so quickly and for more than what we were expecting. Jenny’s enthusiastic and professional approach made it all happen. Our property sold within two weeks.
We cannot recommend Jenny and her team from Century 21 enough.
George Greiner
306/657 Pacific Hwy, Killara
........................................................................................................................................................................................................................................................................................................................My property at 26 Canberra Cres, Lindfield was recently sold by Jenny Zhang & Jeff Ng of the above Company at a very good price. I would like to offer them my sincerest thanks for their great efforts.
Their experience and dedication in every aspect of the marketing and procurement activity in relation to the sale of the property can be seen in their wise use of sound marketing strategy and due effort in attending details for the best of my personal interest. Jenny & Jeff always kept me informed of what has been going on throughout the whole period.
I therefore would not hesitate to recommend them to anyone who may be interested in using their service.
Yi Ping He & Man In Kam
Canberra Cres, Lindfield
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I am extremely delighted to write to thank Jenny Zhang for a wonderful job in selling our apartment at A303/3-7 Lorne Ave, Killara. Her unrelenting effort is certainly the most important single factor that has made the deal successful.
Throughout the auction campaign, Jenny has been most professional. She kept us constantly informed regarding the feedback from prospective purchasers in relation to their views of the property and the price they were likely to pay and achieved a good price prior to auction.
We would like to take this opportunity to thank Jenny Zhang and the staff of Century 21 West Pacific for their professionalism and dedication in selling our property and would not hesitate in recommending Jenny to anyone who is interested in selling their property.
Juan Ai
Lorne Ave, Killara
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I am writing to express my thanks for sale of my house in Pymble. What I had expected to be a difficult house to sell as I had experienced, couldn't make a good result with another agent months ago even though my property was on market for sale more than six months.
I am very much appreciated your excellent advise for the presentation, attention to detail, keeping me well informed, and dedicated service both of you rendered for the transaction.
Your keen sense of responsibility and full commitment to serve client to your best were very impressive and respectable. Again really appreciate your help for sale of my house and I have no hesitation to recommend both of you to all who are looking for a good agent.
Your faithfully
Su Kim
8/3/17
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We are super-impressed with Jenny Zhang and Jeff Ng for their outstanding effort and sensational outcome achieved for the auction sale of our property last week.
After we first decided to sell, choosing an agent to work with was not an easy decision. Whilst we were approached by several, we decided to let jenny and Jeff handle the sale and are pleased to say we have not looked back since. Jenny said she would get us the best possible price, and she certainly delivered the promised outcome.
It is refreshing to work with a team that constantly keeps us abreast of the marketing and provide regular market feed backs. The team at Century 21 West Pacific Killara was extremely easy to work with, providing a high level of service. In addition, Jenny was literally reachable all hours, day or night.
We are especially thrilled with the result that was achieved for us as it was well above our already high reserve.
We have absolutely no hesitation in recommending Jenny and Jeff at Century 21 West Pacific Killara for any property related services.
Yours faithfully
Tony Hao Teng & Nancy Xiaolin Wu
49 Saiala Rd, East Killara
6/3/17
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Jeff Ng and Jenny Zhang were terrific to work with throughout the entire selling process. I am so glad to have tasked them with the responsibility of selling my most valuable asset. It is fantastic to work with a team bustling with vigour and verve. They came through for me with flying colours and achieved an awesome price.
Their pleasant and easy going demeanour helped greatly during a stressful and demanding time. It is great to have someone who humours you and then surprises you with their tenacity and persistence when it comes to chasing down the best possible deal for you. Their "whatever it takes" approach is truly amazing. Nothing is too much trouble for them.
Jeff and Jenny were completely at home engaging with all buyers, local or overseas. Jeff being raised in Singapore where English was his first language and having lived in Australia for about 35 years. And Jenny being well skilled in many of the Chinese dialects making communication with many overseas buyers a breeze - a prized asset when it came to building rapport and closing the deal on the sale of my property.
I can whole-heartedly recommend Jeff Ng and Jenny Zhang at Century 21 West Pacific to any prospective vendors.
Mary Luk
........................................................................................................................................................................................................................................................................................................................My elderly parents’ house at 30 Bungaloe Ave, Balgowlah Heights was recently sold by Kristine Chen and her team at West Pacific Century 21 Real Estate. Selling and buying a property are stressful events and Kristine Chen and Jeff Ng made the sales process smooth and comfortable for my elderly parents.
Kristine was very easy to deal with, very conscientious and the person we could trust. My elderly parents and I always felt that Kristine was really looking after our interests and we appreciate her professional and care in delivering an awesome record price at the auction. Both Kristine and Jeff ‘s attention to detail and going the extra mile for both the seller and potential buyers is a real added bonus that we found special. At all times, they displayed a professional attitude in regard to all our requirements. A job well done, Kristine and Jeff!
My parents and I would have no hesitation in recommending Kristine Chen and Jeff Ng and their agency, West Pacific Century 21, Killara in the future to anyone we know who is planning to sell or buy a property.
Junko Nishimura
Bungaloe Ave, Balgowlah
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Recently Jenny Zhang, along with Simon Ahn, sold our property at the above address. It sold prior to auction after only two weeks campaign. We chose Jenny to sell our property over other agents as we know she has over twenty years’ experience with an enthusiasm and energy. We believed in her sales ability with matured enough knowledge and negotiation skills to achieve the premium price. We are very happy with their successful sales and professional attitude, then would not hesitate to recommend them as Real Estate Agents.
Jack and Jenny
Koola Ave East Killara
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We wish to advise that Jenny Zhang of Century 21 West Pacific have acted as real estate agent in the sale of our property in Gordon
Throughout the pre-auction campaign, she has been most professional. She kept us constantly informed regarding the feedback from prospective purchasers in relation to their views of the property and the price they were likely to pay. She gave us a better knowledge of the market when it came to setting a reserve price just prior to the auction.
We would like to take this opportunity to thank Jenny and the staff of Century 21 West Pacific for their professionalism and dedication in selling our property and are willing to recommend Jenny to anyone who is interested in selling their property.
Olivia
Lynn Ridge Street, Gordon
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“We are extremely delighted to write to thank Jenny Zhang of Century 21 West Pacific. Well done in selling our house in Killara. Her unrelenting effort is certainly the most important single factor that has made the deal successful. Jenny’s keenness and honesty would be a credit to her profession. We have no hesitation in endorsing the quality of her service and we would thoroughly recommend her to any prospective vendor.”
Julia and Lance
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“We have had the pleasure of working with Jenny Zhang as our agent on a number of property transactions both selling and buying. We believe that without Jenny acting as our agent we would not have achieved the terrific sale prices. The most outstanding trait that Jenny possesses in our opinion is her utter professionalism and attention to detail. She is honest, trustworthy and diligent. She just works and works until the job is completed. She is an exceptional agent and we would like to recommend her highly.
Crystal